NEIN! (No Excellence In aNything)
Posted by Justin on Feb 5, 2011 in Abaddons Musings, cynicism, service | 0 commentsThere are, it seems, a large number of (usually large) organisations that simply cannot be bothered – they have, and aspire to, no excellence in anything
A prime candidate seems to be BT – reliable, trustworthy, customer-friendly, value for money? Not in my experience!
Can you suggest other candidates for the NEIN list?