Solicitors just don’t get it, do they?
Posted by Justin on Nov 26, 2011 in Nelsons' Column | 0 comments On the whole, people (that includes solicitors’ clients) like to be treated as individuals, don’t they? They don’t usually want to be treated as “just another file”, yet all too often that is exactly how solicitors treat them: they expect clients to fit into the lawyers’ procedures, not the other way around. OK, procedures are often in place for very good...read more



